Lavoro Customer Care Manager - Genova

For an international online company in the travel sector, we are looking for a “Global Staffing & Sales Planning Manager, who will take care of the Global Customer Centers planning & forecasting processes, and particularly:Define GCC Plan in terms of expected interaction volumes, operative KPIs targ...

Descrizione del lavoro: Are you the strong leader who will dare to transform the culture and way of working of a function, that controls $ 100m spend with significant impact on customer experience?You will have a great team with deep expertise, so you don't need to be technical savvy for empty conta...